Refund policy

Last updated: July 16, 2026

We want every box to feel like a happy mail day. If something isn't right, we're here to help.

3.1 Damaged or Defective Items If your book or extras arrive damaged, misprinted, or defective, email us at hello@saturdaybooksociety.com within 14 days of delivery with your order number and a photo of the issue. We will send a replacement at no additional cost, subject to availability, or issue a credit toward a future box if a replacement isn't possible.

3.2 Missing Items If your box arrives without an item listed on that month's contents, let us know within 14 days of delivery and we'll ship the missing piece as soon as we're able.

3.3 Non-Returnable Items Because each box contains a signed, limited-run book and collectible extras, we're unable to accept returns for reasons of personal preference (for example, not enjoying the trope or spice level of that month's pick). This helps us keep every book protected as a genuine collectible for members who want it.

3.4 Subscription Charges Refunds for subscription charges are handled according to our Subscription & Cancellation Policy below. Once a box has shipped, that month's charge is non-refundable except in cases covered under 3.1 or 3.2.

3.5 How Refunds Are Issued Approved refunds are issued to the original payment method used at checkout and may take 5–10 business days to appear on your statement, depending on your bank or card issuer.